Happiness at work at Zappos - The Chief Happiness Officer Blog

Happiness at work at Zappos - The Chief Happiness Officer Blog Ive been inspired by Zappos for quite a while now. Not only are they insanely successful, its also a genuinely happy workplace, judging from all Ive read about them. Heres a nice little piece from abc news that shows just how happy this company is: MAN, thats good to see :o) Here are my top three reasons to love zappos. 1: They have a culture that promotes happiness at work Zappos is committed to defining and living a positive, happy culture. Their values are: 1. Deliver WOW Through Service 2. Embrace and Drive Change 3. Create Fun and A Little Weirdness 4. Be Adventurous, Creative, and Open-Minded 5. Pursue Growth and Learning 6. Build Open and Honest Relationships With Communication 7. Build a Positive Team and Family Spirit 8. Do More With Less 9. Be Passionate and Determined 10. Be Humble Thats your recipe for happiness right there. 2: They pay new employees to quit At the end of your training as a new Zappos employee, the company offers you $2000 if you quit right away. This means that the people who stay are committed to the company and the culture. Heres an interview where Bill Taylor (formerly of Fast Company) talks about it. 3: They behave like human beings. Great human beings The fact that people are happy at work (yes, even the ones answering the phone) means that they give incredibly good customer service. And often that service goes above and beyond. I dare you to read this story and not shed a tear. The upshot Zappos gets it, as do more and more companies. When a business puts its people first (not the customer and not the investors, but the people) you increase happiness, creativity, productivity and profits. This is not rocket science and companies like Google, Southwest Airlines, SAS Insititute, Disney, Pixar and many many others will testify to the fact that it works. So how does your company prioiritize? Are employees at the top of the list or is that spot taken by profits, growth, customers, or..? Thanks for visiting my blog. If you're new here, you should check out this list of my 10 most popular articles. And if you want more great tips and ideas you should check out our newsletter about happiness at work. It's great and it's free :-)Share this:LinkedInFacebookTwitterRedditPinterest Related